Today, in addition to monthly pension payments, the law provides for additional assistance in the form of a set of social services. This includes the provision of medicines, a voucher to a sanatorium and free travel on some types of transport.
Who is provided with state social assistance?
There is no exact definition of what social services are, but the concept implies support individuals who have the right or have issued a monthly cash payment(EDV). In accordance with the law on state social assistance, categories of citizens who are provided with benefits through the state are defined:
- disabled citizens those who have been assigned a disability regardless of group;
- combat veterans;
- citizens awarded the badge “Resident of besieged Leningrad”;
- disabled children;
- participants of the Great Patriotic War;
- persons who have become disabled as a result of combat operations;
- minor prisoners from the Second World War;
- family members of deceased or deceased WWII participants, deceased disabled people and combat veterans.
What is included in the NSO
Social services for pensioners and disabled people included in the NSO, the beneficiary can be provided in kind or in cash - the right to choose remains with the beneficiary. This means that the citizen independently determines whether to take advantage of the benefit or receive compensation in the amount established by law:
How to apply
The process of obtaining state support consists of several successive stages and is the same for all regions, be it Moscow or another locality:
- Contact the local branch of the Pension Fund or the Multifunctional Center in person or through a legal representative. It is possible to submit an application through Personal Area on the PFR Internet portal.
- Write an application for the provision of EDV. Since NSO is automatically assigned to recipients of monthly payments, there is no need to fill out a separate application. The exception is persons who have been exposed to radioactive radiation.
- Receive a certificate giving the right to receive NSO, which indicates the category of the beneficiary, the period for assigning the EDV and the list of services.
List of required documents
To provide a monthly payment, which is the basis for the appointment of social services, it is necessary to provide certain documents:
- completed application;
- passport or other equivalent document;
- documentary evidence of the right to receive EDV (certificate of disability, certificate, etc.).
After assigning an EDV, in order to receive social services at the railway ticket office, when purchasing a ticket or when purchasing a voucher, you will need to provide:
- a certificate issued by the Pension Fund of Russia, which confirms that the applicant has the right to receive NSO;
- passport;
- a document evidencing the right to receive EDV.
When contacting pharmacies, you will additionally need a prescription, which is prescribed by your attending physician.
Social assistance at home for elderly and disabled people
In addition to the fact that the legislation provides for a set of social services for pensioners and disabled people, as well as other vulnerable categories of citizens, the state provides them with additional support. It is for people who cannot take care of themselves. Social security workers provide assistance in the form of:
- inpatient care in boarding homes for the elderly, veterans, and disabled people;
- semi-permanent service in night or day stay;
- social services at home;
- provision of rehabilitation services;
- urgent social services.
Taking into account the characteristics of each applicant, the following types of social services are provided:
- medical;
- pedagogical;
- legal;
- household;
- legal;
- labor
Social services
Social workers provide assistance to pensioners and disabled people in the following areas:
- purchase (at the expense of the beneficiary) and delivery of food, periodicals, books, and essential goods;
- cleaning of residential premises;
- cooking food;
- providing assistance in paying utility bills and other bills;
- assistance in carrying out repairs;
- assistance in organizing housing maintenance services;
- delivery drinking water and heating of boilers and stoves, if the housing of a disabled person or pensioner is not equipped with central water supply and heating;
- handing over clothes and items to dry cleaning for repairs (payment is made by the beneficiary);
- subscribing to periodicals, etc.
Medical services
Social service workers have the right to provide and medical care, which is:
- carrying out medical procedures(injections, dressings, etc.);
- provision of sanitary and hygienic services;
- monitoring health status (measurement of pressure, temperature);
- providing first aid;
- purchase and delivery of medications and medicines;
- providing assistance during visits to medical institutions, hospitalization;
- visiting a pensioner or disabled person undergoing treatment in a hospital;
- providing comprehensive support when registering for spa treatment.
Psychological and legal assistance
Social services for older people and people with disabilities assist in providing legal and psychological assistance. Among the main services are:
- assistance in obtaining education;
- assistance in employment;
- assistance in organizing assistance from lawyers and notaries;
- assistance in writing letters and statements;
- assistance in obtaining benefits and social support.
Who is eligible for a social worker?
Assistance from social service workers is provided on an application basis. The following may apply for it:
- citizens who have achieved the generally established retirement age;
- disabled people of all categories;
- WWII participants.
Social services for pensioners and the disabled are provided by social service workers free of charge to all those whose monthly income does not reach one and a half times the subsistence level established in the region of residence of the beneficiary. All other categories of applicants are charged a fee, the amount of which is regulated by law.
Procedure and conditions for concluding an agreement
To provide social services to pensioners and disabled people, you will need to conclude an agreement. The parties to the agreement are the beneficiary himself and the body social protection. The Agreement begins to be valid from the date of signing until the end of the calendar year. Re-enter into an agreement for next period there is no need - it is automatically extended, but only if neither party has declared its termination.
The document must include:
- a list of services provided, which is approved by a specially created commission after studying all aspects of the life and activities of an individual;
- frequency of visits to the applicant, determined taking into account the citizen’s need and assistance provided by relatives or other people.
What documents are needed
Care for pensioners at home, as well as assistance to the disabled, is carried out by social service workers after concluding an agreement. To sign the agreement, you must submit an application to the territorial social protection authority and provide the following documents:
- passport or birth certificate;
- pensioner's ID;
- a document confirming your place of residence at the declared address;
- certificate with conclusion medical and social examination;
- certificate of income of all citizens living together;
- rehabilitation program.
If the applicant cannot conclude an agreement on his own, his legal representative can do this for him upon presentation of a document certifying his authority.
Video
Elderly and disabled people, left without the help of relatives, often cannot cope with ordinary household chores due to their age and poor health. Therefore, they are provided with social and medical services at home - by the state budgetary institutions, municipalities, organizations and entrepreneurs. From this article you will learn what it is social services elderly and disabled people at home, who can count on such help, how to receive the service.
Social services for the elderly and disabled at home: types of social services
Citizens who meet the legal requirements for recipients of social services at home can count on the following types of assistance:
- accompaniment to places of recreation, sanatoriums, medical institutions, state and municipal institutions;
- assistance in paying utility bills;
- assistance in organizing everyday life, arranging housing, carrying out cosmetic repairs, washing things, cleaning the house;
- water delivery, heating of the stove (if the beneficiary lives in a private house without central water supply and heating);
- cooking, organizing everyday life and leisure, going to the grocery store and pharmacy.
If a person cannot take care of himself independently, a social worker must help. The following services can also be provided depending on the citizen’s health status:
- joint visits to clinics;
- psychological support, assistance in sanatorium-resort treatment, hospitalization and in-patient care;
- assistance in conducting social and medical rehabilitation, in passing the ITU;
- assistance in obtaining medical services;
- carrying out medical procedures and manipulations, hygiene procedures;
- assistance in paperwork;
- legal and legal services;
- assistance in obtaining secondary and higher education(people with disabilities).
Who has the right to social services for the elderly and disabled at home
Invite social worker The following categories of persons have the right to a house:
- Citizens of retirement age (women over 55 years old and men over 60 years old).
- People with disabilities (disabled people of all three groups).
- People who are temporarily disabled and do not have assistants.
- Citizens who find themselves in a difficult situation due to alcohol or drug addiction of a family member.
- Some other categories of persons, for example, orphans without a place of residence.
Social services at home can be provided free of charge, on a partial payment basis or for payment in full.
| Payment for social services | Recipient categories |
| For free | Disabled people of the Great Patriotic War, war veterans, spouses and widows of combatants, former prisoners of concentration camps, former residents besieged Leningrad, Heroes of the USSR and the Russian Federation, Heroes of socialist labor. Disabled people and pensioners not related to special categories citizens ( federal beneficiaries), but having an income below 1.5 times the regional subsistence minimum. |
| Partial payment | Citizens who are not disabled or pensioners, but need the help of a social worker and have an income below 1.5 times the regional minimum wage (the size of the discount depends on social status). |
| Full price | In all other cases. |
How to register for social services for the elderly and disabled at home, in what cases the service may be refused
Important! To apply for social services at home, you must contact the regional office of social protection authorities.
Before an application for assistance is approved, social service employees must check the documents in order to assess the degree of need of the citizen to receive help from a social worker (since there are a lot of people who want it, but there are usually not enough resources), and check the living conditions of the person applying. The law provides following cases when an applicant may be denied social services:
- If there are contraindications to social assistance. This refers to the presence of factors that could jeopardize the life and health of a social worker:
- presence of severe mental disorders,
- drug addiction,
- alcohol addiction,
- taking psychotropic drugs,
- presence of quarantine diseases,
- the presence of severe infectious pathologies;
- Availability open form tuberculosis;
- the presence of any diseases requiring specialized treatment.
- The applicant's appeal to the State Police in a drunken or inappropriate state.
- High employment of the organization, lack of free social workers.
- The applicant is a person of no fixed abode.
When applying to social security authorities, you will need the following documents:
- conclusion of a medical and social examination on assignment of a disabled group;
- certificate from medical institution about the absence of diseases for which it is impossible to receive social assistance;
- pensioner's ID;
- certificate of family composition;
- certificate of income.
Expert opinion on the issue of social services for the elderly and disabled at home
Participants took part in last year’s seminar-meeting on issues of social services for elderly and disabled citizens, which was held at the Ministry of Social Development and Labor of the Kamchatka Territory Minister social development and Labor I. Koirovich, Deputy Minister E. Merkulov, Head of the Social Services Department N. Burmistrova, heads of social protection bodies and heads of social services organizations for disabled and elderly citizens.
Economic, organizational, legal basis social services, rights and obligations of recipients and service providers, powers of authorities established by Federal Law No. 442-FZ of December 28, 2013. The main attention was paid to the following issues:
- Citizens with an income below 1.5 times the minimum monthly wage in the region have the right to receive free social assistance at home (previously, the pension had to be below 1 level of the monthly minimum);
- a detailed approach to the approval of a set of social services taking into account the needs of the citizen was introduced;
- citizens received the right to independently choose their social service provider;
- Now not only pensioners and disabled people can apply for social services at home, but also citizens who are temporarily disabled, faced with intra-family conflicts (related to drug addiction, alcoholism in relatives), who need help caring for a disabled child and have no place residence (if you are an orphan).
For implementation purposes Federal Law dated December 28, 2013 No. 442-FZ “On the basics of social services for citizens in Russian Federation"and the Regional Law of 09/03/2014. No. 222-ZS “On social services for citizens in the Rostov region” by resolution of the Government of the Rostov region dated January 27, 2014. No. 785 approved the Procedure for the provision of social services by social service providers, which determines the rules for the provision of social services by social service providers according to forms of social services, types of social services.
Social services are provided in the form of social services at home, in a semi-stationary form, in a stationary form.
The basis for consideration of the issue of providing social services is an application submitted in writing or electronic form by a citizen or his legal representative for the provision of social services to the social protection authority of citizens at the applicant’s place of residence.
Social services are provided subject to the voluntary consent of the citizen or his legal representative to receive social services.
1. Recipients of social services in the form of social services at home are:
citizens who have completely or partially lost the ability or ability to provide self-care due to old age, illness, disability (including disabled children);
senior citizens (women over 55, men over
60 years old) and disabled people suffering from mental disorders (in remission), tuberculosis (except for the active form), serious diseases (including cancer) in late stages;
persons affected by emergency situations, armed interethnic conflicts.
The following documents are attached to the application for social services:
a copy of an identity document of a citizen of the Russian Federation (if available), or a copy of an identity document of a foreign citizen or stateless person, including a residence permit and a refugee certificate, and for persons under 14 years of age, a birth certificate with presentation of the original;
a conclusion on the state of health and the absence of contraindications for admission to service, issued medical organization, carrying out medical activities and part of the state, municipal or private healthcare system;
a document issued by the guardianship and trusteeship authorities establishing the right of guardianship or trusteeship;
document issued by the federal government organization medical and social examination confirming the fact of disability;
a document confirming the right of the recipient of social services to receive social support;
documents on the applicant’s income (except for cases where documents (information) on income are at the disposal of bodies providing public services, bodies providing municipal services, other government bodies, bodies local government or subordinate government agencies or local government organizations involved in the provision of state and municipal services).
a copy of an identity document of a citizen of the Russian Federation, or a copy of an identity document of a foreign citizen or stateless person, including a residence permit and a refugee certificate;
Citizens living in families or their legal representatives also represent:
a certificate of family composition indicating the date of birth and family relationships (except for cases when this certificate is issued by local government bodies);
documents issued by the federal state organization of medical and social examination confirming the disability of family members;
documents on the income of each family member (except for cases where documents (information) on income are at the disposal of bodies providing public services, bodies providing municipal services, other state bodies, local government bodies or organizations subordinate to state bodies or local government bodies, participating in the provision of state and municipal services).
The documents attached to the application for social services can be submitted both original and copies. Copies of documents are certified by the social protection body for citizens of the municipal district (urban district) at the place of application of the applicant or the MFC after checking them with the originals. The applicant has the right to submit copies of documents certified in the prescribed manner.
The right of priority acceptance for service is enjoyed by disabled people and participants of the Great Patriotic War, as well as disabled people from combat operations on the territory of other states.
The right of priority acceptance for service is enjoyed by:
spouses of deceased (deceased) disabled people and participants in the Great Patriotic War who did not remarry;
single disabled citizens and disabled people (including disabled children), including those from among internally displaced persons;
home front workers;
single citizens with 1st disability group, single married couples with 1st disability group, single elderly people over 80 years old.
2. Recipients of social services in the form of social services at home are:
minors;
families with minor children in difficult life situations.
The following documents (if available) are attached to the application for social services:
identification document of the minor's parent;
child's birth certificate or passport for a child over 14 years of age;
If the legal representative of the recipient of social services applies, the following documents must be additionally submitted:
a copy of an identity document of a citizen of the Russian Federation, or a copy of an identity document of a foreign citizen or stateless person, including a residence permit and a refugee certificate; legal representative;
a copy of the document confirming the authority of the legal representative.
The documents attached to the application for social services can be submitted both original and copies. Copies of documents are certified by the social protection body for citizens of the municipal district (urban district) at the applicant’s place of residence or the MFC after checking them with the originals. The applicant or his legal representative has the right to submit copies of documents certified in the prescribed manner.
The decision to recognize a citizen as needing social services or to refuse social services is made by the social protection body at the place of residence (place of stay) of the recipient of social services within five working days from the date of registration of the application. ABOUT the decision taken the applicant is informed in writing and (or) electronically.
If a decision is made to recognize a citizen as needing social services, the social protection body draws up an individual program for the provision of social services (hereinafter referred to as the individual program), which specifies the form of social services, types, volume, frequency, conditions and terms for the provision of social services, a list recommended social service providers.
An individual program is drawn up based on the citizen’s need for social services and is revised depending on changes in this need, but at least once every three years. The revision of the individual program is carried out taking into account the results of the implemented individual program.
The provision of social services is carried out on the basis of an agreement on the provision of social services between the provider of social services and the recipient of social services or his legal representative.
The contract is concluded within a working day from the date of provision of the individual program to the social service provider. The decision to enroll in social services at home is formalized on the day the contract is concluded by an administrative document from the social service provider.
The contract determines the social services provided, listed in the individual program for the provision of social services, and their cost if they are provided for a fee (partial payment).
Social services are provided free of charge:
participants and disabled people of the Great Patriotic War of 1941-1945;
minors;
persons affected by emergency situations, armed, international (interethnic) conflicts;
social services in the form of social services at home are provided free of charge if, on the date of application, the average per capita income of the recipient of social services, calculated in accordance with regulatory standards legal acts Russian Federation, below the maximum value or equal to the maximum per capita income for the provision of social services free of charge.
For a fee or partial fee:
social services in the form of social services at home are provided for a fee or partial payment if, on the date of application, the average per capita income of the recipient of social services, calculated in the manner established by the Government of the Russian Federation, exceeds the maximum per capita income established by part 4 of article 25 of the Regional Law. Monthly amount partial payment for social services provided in the form of social services at home is determined based on the cost (based on tariffs) of the services actually received. Moreover, its size should not exceed 50 percent of the difference between the average per capita income of the recipient of social services and the maximum per capita income for the provision of social services free of charge, established in the Rostov region in the amount of one and a half times the minimum subsistence level for the main socio-demographic groups of the population, for pensioners.
Providers are required to provide social services in accordance with the individual program and terms of the contract, as well as the procedure for providing social services.
Providers of social services have the right to provide recipients of social services with additional services on the basis of full payment in accordance with the list and tariffs approved by the Administration of the city of Shakhty.
The provision of social services is carried out in accordance with social service standards.
The recipient of social services or his legal representative has the right to refuse social services or social services. The refusal must be made in writing and entered into the individual program.
Refusal by the recipient of social services or his legal representative from social services releases the social protection body and social service providers from responsibility for the provision of social services in the form of social services at home.
Providers of social services have the right to refuse to provide social services to a recipient of social services if he violates the terms of the contract, as well as in the presence of medical contraindications provided for by federal legislation for the provision of social services in the form of social services at home.
Contraindications to admission to social services at home are: tuberculosis in active stage, contagious diseases of the skin and hair, infectious and venereal diseases, mental illness accompanied at the time of treatment by behavioral disorders that are dangerous for the patient himself and others, signs alcohol intoxication and drug use.
Regions may expand this list. For example, in the Moscow region there are 15 categories of citizens get free help V social centers for all eight services:
1. Citizens with an average per capita income of 1.5 subsistence minimum or less.
2. Representatives of disabled children
3. Minor children
4. Victims of emergencies and armed conflicts
5. Disabled combatants
Also single disabled people, married couples and elderly citizens from among:
1. Disabled people and WWII participants
2. Spouses of deceased WWII participants who did not remarry
3. Former minor prisoners of fascism
4. Awarded the badge “Resident of besieged Leningrad”
5. Recipients of the medal “For the Defense of Moscow”
6. Heroes of the Soviet Union
7. Heroes of the Russian Federation and full holders of the Order of Glory
8. Heroes Social. Labor
9. Heroes of Labor of the Russian Federation and full holders of the Order of Labor Glory
10. Disabled combatants
1. WWII veterans and persons equivalent to them - 10% of the cost
2. Citizens with an average per capita income from one and a half to two times the subsistence level - 10% of the cost of social services provided
3. Citizens with an average per capita income from two to two and a half times the subsistence level - 20% of the cost of social services provided
4. Citizens with an average per capita income from two and a half times to three times the subsistence minimum - 30% of the cost of social services
If you do not fall into these categories or your average per capita income is above the subsistence level, you will have to pay for the services.
Price for home and semi-permanent servicecalculated according to tariffs . The tariff should not exceed the difference of 50% between the average per capita income of a person and the maximum per capita income in the region.
The price for a hospital is calculated according to tariffs that do not exceed 75% of average per capita income.
To understand how this works, here's an example.
Let's take a lonely pensioner from Moscow. He receives 30,000 rubles a month - this is his average per capita income.
The cost of living in Moscow is 15,382 rubles. Find out the minimum in your city on the regional website of the Department of Labor.
Let's multiply this figure by 1.5 living wages:1.5×15,385 = 23,073 rubles
The maximum per capita income for our pensioner is 23,073, which means he will not be able to receive services for free.
To find out the tariff for services at home and in semi-permanent form, we use the formula:
(30 000
income — 23 073
living wage
) x 50%maximum difference
= 3,463 rubles
This is the maximum tariff for services per month.
How to get a social service
Free and paid services are provided in different ways. To receive guaranteed services, you need to go through 5 stages:
1. Prepare documents
- Passport
— For a child under 14 years of age, a birth certificate and a certificate of residence
— Passport and power of attorney from a disabled person, if you represent his interests
— Extract from the house register
— Certificate of income for Last year
— A medical certificate of health indicating the category of disability or injury that limits capabilities
— A certificate, certificate or certificate that confirms the right to social assistance, for example, a certificate of a WWII participant
This is not a complete list. Depending on the situation, they may require a certificate of release from prison, a court decision declaring a citizen incompetent, or other certificates. Call your local Social Security office and ask what documents are needed in your case.
2. Submit an application to social security at your place of residence
3. Wait up to 7 days
Social services are provided in a targeted manner. This means that the commission considers whether you need services or not. Verification takes up to 7 working days. After that, you are either refused or assigned an individual social service program.
4. Receive an individual social services program
